Privacy Policy

Bramha Tech respects your privacy and is committed to protecting the personal information you provide while using our website, software applications, web applications, mobile applications, and other digital services.

This Privacy Policy explains how we collect, use, store, process, and protect information when you visit our website, contact us, request our services, or use any software or services provided by Bramha Tech.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with Bramha Tech, we may collect the following information.

1.1 Personal Information

When you contact us, request a quotation, register for a service, or communicate with us, we may collect:

• Full name
• Company or organisation name
• Email address
• Mobile or telephone number
• Business address
• Billing information
• Information provided through enquiry or contact forms
• Project or service requirements
• Other information voluntarily provided by you

1.2 Account and Login Information

For software applications, ERP systems, portals, and other services, we may collect information required to create and manage an account, such as:

• Username
• Email address
• Mobile number
• Password or authentication information
• User role and access permissions
• Organisation or company information

1.3 Business and Project Information

When you engage Bramha Tech for software development or other IT services, you may provide business information necessary for delivering the project.

This may include:

• Company information
• Employee information
• Customer information
• Financial or accounting information
• Project-related documents
• Operational data
• Data required for ERP, CRM, HRMS, school management, invoice, society management, or other software applications

Where Bramha Tech processes information on behalf of a client through a software application, the client may remain responsible for determining the purposes for which such information is collected and used.

1.4 Technical Information

When you visit our website or use our services, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Approximate location information
• Pages visited
• Date and time of access
• Referring website
• Website usage information
• Error and diagnostic information

2. How We Use Your Information

We may use the information collected for purposes including:

• Responding to enquiries
• Providing quotations and proposals
• Delivering software development services
• Developing and configuring websites, applications and software
• Creating and managing user accounts
• Providing technical support
• Maintaining and improving our services
• Managing subscriptions, billing and payments
• Communicating about projects, services and support
• Sending important service-related notifications
• Maintaining security and preventing unauthorised access
• Troubleshooting technical problems
• Meeting legal and regulatory requirements
• Protecting our rights and legitimate business interests

3. Contact Forms and Enquiries

If you submit information through a contact, enquiry, quotation, or service request form on our website, we may use the information to:

• Contact you regarding your enquiry
• Understand your requirements
• Prepare a proposal or quotation
• Provide requested information
• Follow up regarding our services

We do not sell your personal information to third parties as a general business practice.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, maintain security, and improve user experience.

Cookies may be used for purposes such as:

• Website functionality
• Session management
• Analytics
• Performance monitoring
• Security
• Remembering user preferences

You may configure your browser to block or delete cookies. However, disabling certain cookies may affect the functionality of some parts of the website.

5. Third-Party Services

Bramha Tech may use third-party service providers to support the operation and delivery of our services.

These may include providers of:

• Cloud hosting
• Domain and hosting services
• Email services
• Payment gateways
• Analytics services
• Cloud storage
• SMS or WhatsApp communication services
• Software development and infrastructure services
• Security and monitoring services

Such providers may process information only to the extent necessary to provide their respective services, subject to their applicable terms and privacy policies.

6. Client Data and Software Applications

Bramha Tech develops and maintains software applications for businesses and organisations.

Where a client uses a Bramha Tech developed application to collect or process information relating to its employees, customers, students, residents, clients, vendors, or other users, Bramha Tech may process such information on behalf of the client for providing, hosting, maintaining, securing, or supporting the application.

The client is responsible for:

• Determining what information is collected
• Obtaining necessary permissions or consent from its users
• Providing appropriate privacy notices
• Ensuring that its use of the application complies with applicable laws
• Providing Bramha Tech with appropriate instructions for processing client data

Bramha Tech will take reasonable measures to protect client data within the scope of the services agreed with the client.

7. Data Sharing and Disclosure

We may disclose information where reasonably necessary:

• To employees and authorised personnel who require it for business purposes
• To service providers supporting our operations
• To hosting, cloud, payment, communication, security, or infrastructure providers
• To comply with applicable laws, regulations, court orders, or legal processes
• To protect the rights, property, security, or safety of Bramha Tech, our clients, users, or others
• In connection with a business transfer, merger, acquisition, restructuring, or similar transaction

We do not sell personal information as a general business practice.

8. Data Security

Bramha Tech takes reasonable technical and organisational measures to protect information against unauthorised access, misuse, alteration, disclosure, loss, or destruction.

Depending on the service, security measures may include:

• Access controls
• Authentication mechanisms
• Role-based permissions
• Secure hosting environments
• Encryption where appropriate
• Regular software updates
• Backups
• Monitoring and logging
• Restricted administrative access

However, no website, software application, server, network, or electronic transmission can be guaranteed to be completely secure.

9. Data Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain business records, resolve disputes, enforce agreements, meet contractual obligations, or comply with applicable legal requirements.

Retention periods may vary depending on the nature of the information and the service provided.

For client-developed applications, data retention may also be determined by the client according to the applicable agreement and system configuration.

10. Your Rights and Choices

Depending on applicable law and the nature of the information, you may have rights relating to your personal information, including the ability to:

• Request information about how your personal data is processed
• Request correction of inaccurate information
• Request deletion of personal information where legally applicable
• Withdraw consent where processing is based on consent
• Request information regarding certain processing activities
• Raise a privacy-related concern or complaint

Requests may be submitted using the contact details provided in this Privacy Policy.

11. Children's Privacy

Our website and general business services are not specifically directed toward children.

We do not knowingly seek to collect personal information from children through our general website without appropriate authorisation or a lawful basis.

Where Bramha Tech provides software to schools or educational institutions, any student information processed through such software is handled as part of the services provided to the relevant institution and according to the applicable client agreement and legal requirements.

12. External Links

Our website may contain links to third-party websites, applications, or services.

Bramha Tech is not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

13. Changes to This Privacy Policy

Bramha Tech may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

The updated version will be published on this page with the revised "Last Updated" date.

14. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

We will make reasonable efforts to review and respond to privacy-related requests within a reasonable period.